While on vacation, I accidentally set off my Hit-air airbag vest. I found Farmhouse Tack online showed the Co2 cartridge my airbag vest required in stock. I called customer service to verify they had the cartridges and rearming kit in stock and asked about overnight shipping. Farmhouse Tack staff was wonderful to speak with and got the items I required shipped overnight. When FedEx failed to deliver on time, their staff was on it, keeping me informed and made sure to follow through until delivery was made. They made sure to keep my best interest in mind and followed through with getting a shipping refund for me. I wish every seller was as kind, friendly and knowledgeable as Farmhouse Tack is. These are the people that you should see for anything you might need. They'll treat you like family. Thanks Farmhouse Tack!!
Vicki was awesome! She was extremely knowledgeable about the vests and so patient with all my questions. Plus, she was so funny, had me in stitches with every conversation. She was such a pleasure to deal with. She suggested the perfect vest. I love the product. Fortunately, I haven't deployed it yet but have total confidence that it will protect me if that time comes.
I am returning the cannisters to you for an exchange of the correct "cc". I purchased my "hit vest" from you, and I do not mount without it. I have taken up riding again in my 50's. As far as, small business owner. That is the only way I shop. I have appreciated all the knowledge that your staff has provided me. Your staff informed me that I only can use the "exact" cc in my vest.