Saddlery Brands International
Bates Artiste Dressage Saddle with HART
Bates Artiste Dressage Saddle with HART
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We love the NEW Bates Artiste Dressage Saddle because of the beautiful design that gives you a perfect balanced seat that allows you to have the ultimate feel.
Discover the artistry in bold innovations that are surprisingly about the subtlety in riding. A position so natural and a connection so sensitive the saddle all but disappears and performance is amplified.
HART: Horse and Rider Technology that promises a transformative power for your position and your horse's complete freedom of movement.
- EASY-CHANGE® Fit Solution: The EASY-CHANGE Gullet System and the EASY_CHANGE Riser System offer a total fitting solution for the horse's absolute comfort.
- CAIR® Cushion System: Air constantly adapts to the horse's working muscles distributing their weight evenly, virtually eliminating pressure points.
- Elastiflex® Tree: Maintains clearance over the horse's wither with superior lateral flexion that works with the horse's muscular movement with every stride.
- Performance panel technology: Designed to ensure a large footprint on the horse's back, maximize the weight-bearing surface of the saddle, and resulting in a reduction of pressure.
- Comfort seat technology: Multi-layered foams for exacting densities for instantaneous comfort and support for optimal position.
Customize your saddle fit with Bates Flexibloc®, EASY-CHANGE Gullet System, and EASY-CHANGE Riser System.
Shipping and Returns
Shipping and Returns
Expedited Shipping Cut Off Is 12 p.m. EST. Weekend delivery is not guaranteed on expedited orders due to courier geographic restrictions. If you require Saturday delivery, please call us and inquire if services are available in your area.
Orders qualifying for free shipping are sent regular ground and are not guaranteed for holiday delivery, please plan accordingly.
Contact Information:
Customerservice@farmhousetack.com
864-457-3557
Return Policy
-You may return most new, unused & unopened items within 30 days of delivery for a full refund. Items must be returned to us in new condition, this includes the products original packaging. Custom pieces, treats, oral supplements & bits are not refundable.
-A 15% restocking / open box fee will apply to all products returned with damaged or defaced manufacturer packaging. To avoid this fee, please put all returns or exchanges in appropriate packing materials such as a separate box or shipping bag. Items returned to us with shipping labels, tape, hand writing on the manufacturer's box will be automatically subject to the 15% open box / restocking fee.
-Items qualifying for free shipping which are returned will have shipping costs deducted from the refund.
-Shipping charges are non refundable.
-Items purchased from our Sale Room, or our Online Auction Site are ineligible for refunds.
-Sales are final on all custom items.
-Refunds may take up to 30 business days after your return has been received to be processed.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply fill out the return paperwork sent with your purchase and ship it back to us with your contact information. If you are returning a high value item, we recommend insuring your package. to your account. Can't locate the return paperwork? No problem, simply email customerservice@farmhousetack.com, we will happily email you a copy. If you have an online account with us, you can also begin the return process from within your online order. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. You can choose from FedEx or USPS. Please note the cut off to ship
orders via expedited services is 12:00 P.M. EST.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our free shipping policy is for residents of the contiguous United States only.
